SCHOOL MEAL ACCOUNT CHARGES AND COLLECTIONS
Notifications
Every effort will be made by the School District of Riverdale to keep parent(s)/guardian(s) informed regarding their family meal account. However, it is ultimately the responsibility of the parent(s)/guardian(s) to maintain a positive balance in their account so that the district can provide meals to their children.
- Skyward Family Access: Through this online program parents have the ability to track activity/usage and view their balance.
- An automated courtesy phone call will be made on Tuesday evenings to families with a balance of $10.00 or less.
- An automated courtesy phone call will be made on Tuesday evenings for all negative accounts.
- When a family meal account becomes negative a letter will be mailed to the parent(s)/guardian(s) letting them know that they need to deposit funds into their account so that their children can continue to participate in the meal program. If a payment is not made, parents will need to provide meals from home for their child(ren) until sufficient funds are deposited in their account to bring it back to a positive balance. If a meal is not sent with the child(ren) to school an alternative lunch will be provided for elementary and junior high students up to five days at the cost of $0.40 per meal. However, high school students will not be provided an alternative lunch. If no payment or meals from home are provided for the student, the Department of Social Services may be contacted.
A student may pay for a daily meal, even if their account is negative.
Students eligible for free meals will not be denied a meal because of a negative account balance, however they will not be allowed to charge a la carte items, including milk to have with a cold lunch.
Uncollected balances
- The school board authorizes administrators to collect food service charges that are 60 days delinquent through legal means including but not limited to small claims court or use of a collection agency. Costs for collection may be added to the family account.
A student may not participate in the promotion or graduation ceremony if his/her meal account has a negative balance.
Refunds
- When a family no longer has children attending school or moves out of the district the family may request reimbursement of any balance over $3.00 in the family account. Funds for families with students continuing the following school year will remain in the family account for the next year.
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity. Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET
Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD- 3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:
1. mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410; or
2. fax:
(833) 256-1665 or (202) 690-7442; or
3. email:
Program.Intake@usda.gov
This institution is an equal opportunity provider.
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